Organizational Behaviour

Organizations have to manage their people well to achieve good business results and create a great workplace culture - not easy in today's fast-paced world. Managers and supervisors have multiple roles as leaders, mediators, motivators, mentors and negotiators of change. This course will help human resources practitioners and managers understand practices, organizational structures and other factors that influence behaviour in organizations. Topics include high-performance work practices, organization structures, team development, leadership, motivation, employee engagement, conflict management, change management and decision-making.