Certificate in Dispute Resolution (Intensive)

Description

Develop the mindset and skills to mediate conflict and achieve resolutions.

What you will learn

Gain a practical, modern education with a focus on high demand and emerging applications of mediation taught by Canada’s leading mediators. The Certificate in Dispute Resolution will prepare you to:
 
  • Mediate a variety of disputes (workplace, employment, civil, commercial, personal injury, healthcare, intergenerational, estate and community) by understanding codes of practice and standards of the mediation process.
 
  • Establish strong rapport-building skills to earn trust through active listening, effective questioning and development of a safe environment.
 
  • Apply an intersectional and trauma-informed lens to navigate systemic bias, colonial hurdles, power imbalance and equity disparity to offer access to justice to marginalized and equity-deserving persons/groups across cultures, faiths and belief systems.
 
  • Demonstrate and maintain neutrality, impartiality and non-judgment in dispute resolution processes.
 
  • Mediate challenging disputes using appropriate processes and tools, including shuttle mediation and caucusing.
The Intensive format of this program is eligible for OSAP funding. See OSAP Application Details.
 

All 4 courses in the program must be successfully be completed to earn the Certificate.

COURSES

CSDR1100 Foundations of ADR and Mediation
CSDR1110 Complex & Interpersonal Dynamics in Dispute Resolution
CSDR1120 Conflict Management & Resolution in the Workplace
CSDR1130 Specialized Professional & Civil Applications of Mediation

Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.

Overview

York University logo
  • Institution: York University
  • Program type: Certificate
  • Language: English
  • Program Code: PR0071
  • Delivery Method: Fully Online/Distance

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Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.