Certificate in Dispute Resolution (Intensive)
Description
Develop the mindset and skills to mediate conflict and achieve resolutions.
What you will learn
Gain a practical, modern education with a focus on high demand and emerging applications of mediation taught by Canada’s leading mediators. The Certificate in Dispute Resolution will prepare you to:
All 4 courses in the program must be successfully be completed to earn the Certificate.
COURSES
CSDR1100 Foundations of ADR and Mediation
CSDR1110 Complex & Interpersonal Dynamics in Dispute Resolution
CSDR1120 Conflict Management & Resolution in the Workplace
CSDR1130 Specialized Professional & Civil Applications of Mediation
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
What you will learn
Gain a practical, modern education with a focus on high demand and emerging applications of mediation taught by Canada’s leading mediators. The Certificate in Dispute Resolution will prepare you to:
- Mediate a variety of disputes (workplace, employment, civil, commercial, personal injury, healthcare, intergenerational, estate and community) by understanding codes of practice and standards of the mediation process.
- Establish strong rapport-building skills to earn trust through active listening, effective questioning and development of a safe environment.
- Apply an intersectional and trauma-informed lens to navigate systemic bias, colonial hurdles, power imbalance and equity disparity to offer access to justice to marginalized and equity-deserving persons/groups across cultures, faiths and belief systems.
- Demonstrate and maintain neutrality, impartiality and non-judgment in dispute resolution processes.
- Mediate challenging disputes using appropriate processes and tools, including shuttle mediation and caucusing.
The Intensive format of this program is eligible for OSAP funding. See OSAP Application Details.
All 4 courses in the program must be successfully be completed to earn the Certificate.
COURSES
CSDR1100 Foundations of ADR and Mediation
CSDR1110 Complex & Interpersonal Dynamics in Dispute Resolution
CSDR1120 Conflict Management & Resolution in the Workplace
CSDR1130 Specialized Professional & Civil Applications of Mediation
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Overview

- Institution: York University
- Program type: Certificate
- Language: English
- Program Code: PR0071
- Delivery Method: Fully Online/Distance
Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.