Training for Technical Support
Description
Students will develop their teamwork and leadership skills by applying a variety of best practices for training others in computer applications technology in the workplace. In the first part of the course, students master the techniques of developing effective training presentations including identifying client needs and corresponding teaching objectives, as well as displaying confident body language, strong vocal projection, and a vibrant personal connection with the audience. Students will then apply technical writing skills to the development of software training resources to deliver as part of a training session.
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Related Programs
Overview
- Institution: Conestoga College
- Level: College
- Language: English
- Course Code: TECH2010
- Delivery Method: Fully Online/Distance