Process Improvement and Change Management

Description

This course empowers learners to transform strategic BPI plans into reality. Dive into dynamic, scenario-based contexts mirroring real-world challenges, seamlessly integrating project and change management principles. Master Change Management and Business Process Improvement, focusing on fundamentals, BPI leadership, stakeholder management, and regulatory compliance. Align project management methodologies with the DMAIC framework, creating control mechanisms and KPIs for sustainable BPI initiatives. Gain expertise in assessing process maturity and measuring BPI's impact on organizational performance. This practical, hands-on course ensures you develop robust change management strategies aligned with business goals and culture.

Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.

 
 
 

Overview

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  • Institution: York University
  • Level: University
  • Language: English
  • Course Code: CSBI1020
  • Delivery Method: Fully Online/Distance

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Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.