Operations Management

Operations Management within the supply chain is an integral link ensuring goods and services are created and delivered successfully. This course will focus on the processes that are the art and science of operations management emphasizing the creation of value in both manufacturing (production) and service organizations with topics including operational strategy, quality, inventory, process design, and their impact on customer satisfaction. This course will cover basic, tactical, and strategic applications in operations management, and show the importance of the relationships required to make the organization successful.