Negotiation & Dispute Resolution

This course provides students with the skills to negotiate as supply management practitioners. Students will learn about the field of negotiation and conflict management; strategic approaches to competitive and integrative negotiations; how to prepare for negotiations; how perceptions, cognitions and emotions shape negotiations; how communication impacts negotiations; how parties can use third-party help for disputes; how ethics guide negotiations; and how culture changes the rules of negotiation.     

 

Note: Check with the institution regarding start/end dates, prices and delivery method. These may vary according to program, section, and/or semester.