Ground Operations
Description
This course looks at various responsibilities within Ground Services, with a focus on the Passenger Service Agent (PSA) position. We will discuss the many responsibilities the PSAs hold and the part they play in ensuring a flight departs safely and securely. The course will progress through all the steps that occur from ticket purchase through to check-in and boarding. Each lesson will breakdown the tasks involved, the purpose of the task and regulation requirements.
Course delivery also available as Hybrid
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Related Programs
Overview

- Institution: Seneca Polytechnic
- Level: College
- Language: English
- Course Code: FSO125
- Delivery Method: Fully Online/Distance
Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.