Developing Client Service Teams

Students explore the economics of client value and the importance of building a quality service delivery team that ensures that service is provided in a stellar fashion and that employees buy-in to corporate culture and strategies that deliver the bottom line stakeholders are hoping to achieve. This course includes mandatory group work. We recommend viewing the course schedule immediately upon logging into the course to view course and group work requirements.    

Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.