Customer Relationship Management
Description
Using selected software, organize customer leads and data in order to strategically craft the appropriate communication that will convert to sales. Examine concepts and skill such as networking, prospecting, core selling skills and closing a sale, as well as post-sale customer service. Discuss communication strategies and skills to support relationship building with diverse customers.
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Related Programs
Overview
- Institution: Mohawk College
- Level: College
- Language: English
- Course Code: BUSN10246
- Delivery Method: Fully Online/Distance
Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.