Conflict Management & Dispute Resolution

This general education course is designed to have the learner understand that conflict is a natural phenomenon, present in all relationships in one's life and work, and community. Learners will learn how to focus on achieving common goals, on prevention by design, and how to apply current models of conflict resolution, mediation, alternative dispute resolution, problem-solving, and group facilitation techniques to appropriate situations.

Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.