Change Management
Description
Equip yourself to manage and lead organizational change with the Change Management course. Learn how to build, rollout and maintain practical transition plans to help you and your team navigate changes smoothly. This course will provide you with the tools necessary to manage and guide employees and customers effectively through times of change and transition.
This course applies to the Professional Management Certificate Program.
Who should attend?
You may use the knowledge and skills developed through this course to effectively handle, lead and manage organizational changes, such as:
- Executives, managers/supervisors, team and project leaders;
- Organization strategists and planners;
- Entrepreneurs and business owners;
- Frontline, customer service and human resource professionals; and
- Anyone looking to enhance their change management skills.
What you'll learn:
In this course, you will learn how to:
- Understand the difference between internal management excellence (working with teams and staff) and external management excellence (managing customers/the public);
- Identify and measure excellence in your line of business; and
- Establish, roll out and maintain an excellence plan
Overview
- Institution: Ontario Tech University
- Level: University
- Language: English
- Course Code:
- Delivery Method: Fully Online/Distance
Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.